Dius Waterproof Phone Pouch iPhone Samsung

PRODUCT RETURNS

Our straightforward return policy at DIUS LLC ensures a smooth process for obtaining the right items. Unused merchandise qualifies for a complete refund within 30 days from the date of receiving your order. To initiate a return, please reach out to our customer service team at sales7@di-us.com.

Please have your order details ready when contacting us to expedite the return process.

DIUS LLC retains the authority to approve all returns and reserves the right to reject refund requests that do not comply with our policy requirements.

FAULTY PRODUCTS

If you receive a defective item, kindly contact our customer service team at sales7@di-us.com.

REFUND PROCESS

Once your return is initiated, please allow 7-10 business days for processing and crediting to your original payment method.

SHIPPING COST REFUNDS

DIUS LLC does not reimburse shipping charges.

RETAIL STORE PURCHASES

DIUS LLC does not facilitate returns or exchanges for products bought at department stores or specialty retail outlets. Please handle returns or exchanges at the store where the item was initially purchased.

Our operations are driven by DIUS LLC, referred to as the Company hereafter, utilizing Shopify Inc. as the underlying online e-commerce platform that facilitates the sale of our diverse range of products and services.

SECTION 1 - USER AGREEMENT

By consenting to these Service Terms, you affirm that you have attained the age of majority in your state or province of residence. Alternatively, you confirm that you are of legal age and have provided consent for any minors under your care to use this website. The misuse of The Company's products for unlawful or unauthorized purposes and the violation of local laws, including copyright laws, is strictly prohibited. Transmission of any harmful elements such as worms or viruses is strictly forbidden. A breach of these terms will lead to the immediate termination of The Company's Services.

SECTION 2 - GENERAL TERMS

The Company reserves the right to decline service to any individual for any reason at its discretion. Your content, excluding credit card information, may be transferred over networks and modified to meet technical requirements. Credit card information is always encrypted during transmission. Reproduction, duplication, copying, selling, or exploiting any aspect of The Company's Service without explicit written consent is strictly prohibited. The section headings in this agreement are included for convenience and do not limit or impact these Terms.

SECTION 3 - INFORMATION ACCURACY AND TIMELINESS

The Company cannot be held responsible if the information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information purposes and should not be the sole basis for decision-making without consulting more accurate and timely sources. Historical information on the site may not be current, and The Company reserves the right to modify the site's content at any time without an obligation to update information. It is your responsibility to stay informed about changes to The Company's site.

SECTION 4 - CHANGES TO SERVICE AND PRICES

Product prices are subject to change without prior notice. The Company reserves the right to alter or discontinue the Service (or any part thereof) without notice at any time. The Company is not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may be exclusively available online through The Company's website, with limited quantities and specific return or exchange options per our Return Policy. While efforts are made to display accurate colors and images, The Company cannot guarantee the accuracy of your computer monitor's display. The Company reserves the right to limit sales to specific individuals, regions, or jurisdictions, and may do so on a case-by-case basis. Product descriptions and pricing are subject to change at The Company's discretion without notice. The Company may discontinue any product at any time. Any offer for products or services on this site is void where prohibited. The Company does not warrant the quality of purchased items or that errors in the Service will be corrected.